Find an answer
Search business documents for the information an employee needs, with source material available to check.
Everyday AI
Practical AI for Everyday Business.
Find one useful way to put AI to work in your small business. Orchard 9 helps with documents, everyday communications, customer support, and automation.
Hands-on technology help for small businesses in Greater NYC.Employee asks
“How do I prepare a quote in Jobber using our company’s process?”
Documentation assistant
Relevant guidance from the company’s documentation, explained step by step.
- Find the documented procedure
- Explain the steps in context
- Refer back to the source
Illustrative question and guidance format. No customer procedures or live conversation are shown.
Start with what needs to work better.
01Finding an answer means searching through many business documents.
02Routine messages and summaries take up too much time.
03You are curious about AI but unsure where it would actually help.
What’s possible
Useful improvements. Built around your business.
Choose a focused starting point or connect several improvements. The scope should fit the problem you need to solve.
- Help answer common customer questions with appropriate human oversight.
- Find relevant information in business documents.
- Summarize meetings, requests, and documents.
- Organize customer inquiries and reduce repetitive administrative work.
- Draft routine communications for someone to review.
- Organize and summarize information.
- Support customer service and assist employees with everyday tasks.
- Combine useful AI capabilities with existing tools and automation.
What If Your Training Manual Could Answer Questions?
Turn existing company documentation into an interactive assistant that helps employees find answers and follow the right procedures, without searching through manuals.
Orchard 9 helped a service company implement Jobber and documented its specific processes, workflows, configuration rules, and operating procedures.
That documentation was then made available to an AI chat assistant. Employees can ask ordinary questions and receive contextual, step-by-step guidance while working in Jobber.
The useful change is how people access the knowledge they already have. Existing AI technology supports the conversation; this work did not involve building or training a proprietary model.
- Your company documentationThe processes and rules your team has already defined.
- An employee’s questionAsk in ordinary language, in the context of the task.
- Guidance while workingFollow the explanation, check the source, and ask a follow-up.
Keep documentation current and verify important guidance against the source.
Useful help with familiar work.
Prepare routine emails
Draft a response or update for someone to review, rather than starting every message from a blank page.
Summarize the details
Turn meeting notes, requests, or long documents into a concise summary and a proposed next step.
Organize inquiries
Help sort incoming customer requests so the right person can follow up.
Assist your team
Support common tasks with clear guidance and appropriate human review.
Reduce administration
Combine a focused AI step with ordinary automation to reduce repeated copying, organizing, and formatting.
Start Small. See What Works. Build From There.
You don’t need to understand AI to benefit from it. We identify one useful opportunity, check data handling and accuracy needs, and implement a focused improvement. Sometimes existing software or ordinary automation is the better answer; we will recommend that instead.
Explore the next step.
Let’s talk
Tell Us What You’d Like to Improve.
A new website, better business software, less repetitive work, or an idea you haven’t quite figured out yet? A few sentences are enough.
You don’t need a detailed project specification to start. Tell us what you’re trying to accomplish or what’s not working today.
Small projects welcome. Greater NYC and beyond.